Introducing Lightspeed Signal: Smarter IT Management for Schools

School districts face unprecedented challenges in managing their technology infrastructure. From app outages disrupting lessons to uncertainty about device usage and internet performance, IT teams are overwhelmed by reactive troubleshooting and a lack of unified tools. The rapid increase in technology adoption in recent years has only amplified these pressures, further straining already limited resources. 

Current systems are often disconnected, leaving IT administrators without the centralized insights they need to address issues proactively. This reactive approach not only leads to lost learning time but also increases costs and widens equity gaps. Research shows that 30% of total device costs stem from maintenance and management, and an average of 6.5 minutes of learning per hour is lost to technical issues. 

Lightspeed Signal: Integrated Insights for Connected Learning 

Lightspeed Systems SmartAgent technology collects and consolidates the data needed to support IT Teams to monitor device health, app performance, and network status into an intuitive platform. Lightspeed Signal equips K-12 IT teams with integrated insights to proactively minimize classroom disruptions, streamline inventory management, and support districtwide internet connectivity initiatives. This innovative tool transforms IT operations from reactive troubleshooting to predictive management with three essential views —device health, app performance, and network connectivity— paired with proactive notifications to provide a clear, actionable understanding of a district’s technology infrastructure. 

With three essential views —device health, app performance, and network connectivity— paired with proactive notifications, IT admins get a clear, actionable understanding of their technology infrastructure. 

Maximize Device Health & ROI 

• Monitor device health: view device model, battery health, storage usage, and more in a single view. 

• Optimize Device Inventory: Track devices to primary users, identify inactive devices, and reduce wasted resources. 

• Identify Security Risks: Detect access by non-rostered users, VPN usage, and unexpected device locations to mitigate risks. 
   

Monitor App Performance 

• Prevent App Outage Impact: Get real-time alerts on app outages to keep users informed and resolve issues before they impact learning. 

• See Outage Details: Understand the outage reach, users and schools impacted, and error codes seen 

• Ensure App Reliability: Analyze app uptime, outage patterns, and latency to prevent recurring issues and meet SLAs. 
   

Ensure Internet Strength 

• Strengthen Internet Connectivity: Map network health, identify coverage gaps, and support equitable access for students on and off-campus. 

• Showcase Success: Provide stakeholders with visual data on network health improvements and connectivity initiatives to demonstrate impact. 

Lightspeed Signal: A Proactive Approach to IT Management 

Lightspeed Signal is a purpose-built platform that empowers districts to manage the complexities of education technology with precision, providing actionable insights and tools to ensure optimal performance and equitable access. By reducing reactive troubleshooting, enhancing visibility, and delivering actionable insights, Lightspeed Signal empowers IT teams to focus on what matters most: creating seamless, equitable learning environments for students and educators alike. 

Discover how Lightspeed Signal can transform IT management in your district. Learn more or schedule a demo today.